Privacy Policy

OROMA Cocktails Privacy Policy

Overview

This Privacy Policy describes how OROMA Cocktails (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

We collect information about your device, your interaction with the Site, and information necessary to process your purchases. This includes:

  • Device Information: Web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

    • Purpose: To load the Site accurately and perform analytics.
    • Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.
    • Disclosure: Shared with our processor Shopify.

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

    • Purpose: To provide products or services, process payments, arrange shipping, and communicate with you.
    • Source: Collected from you.
    • Disclosure: Shared with Shopify and third-party fulfillment and shipping partners.

  • Customer Support Information: Name, billing address, shipping address, email address, and phone number.

    • Purpose: To provide customer support.
    • Source: Collected from you.
    • Disclosure: Shared with fulfillment and shipping partners.

  • Email & SMS Marketing Information: Name, billing address, shipping address, order history, email address, and phone number.

    • Purpose: To send marketing content.
    • Disclosure: Partnered with Klaviyo for email marketing.

  • Social Media Information: Social media username and interactions.

    • Purpose: To respond to comments, questions, or feedback.
    • Disclosure: Processed by social media platforms under their own privacy policies.

  • Competition Information: Name, billing address, shipping address, order history, email address, and phone number.

    • Purpose: To identify participants and deliver prizes.
    • Disclosure: Shared with fulfillment and shipping partners.

Minors

The Site is not intended for individuals under the age of 18, or the legal age of alcohol consumption in their country of residence. We do not intentionally collect Personal Information from children.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • Shopify to power our online store.
  • Third-party fulfillment partners and shipping partners.

We may also share your Personal Information to comply with applicable laws and regulations or to protect our rights.

Behavioral Advertising & Analysis

We use your Personal Information to provide you with targeted advertisements and marketing communications. This includes Google Analytics, Facebook, and Klaviyo. You can opt-out of targeted advertising via:

For more information on how targeted advertising works, visit the Network Advertising Initiative.

Using Personal Information

We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping, and keeping you up to date on new products and offers.

Lawful Basis

We process your Personal Information under the following lawful bases:

  • Your consent
  • The performance of the contract between you and the Site
  • Compliance with our legal obligations
  • For our legitimate interests

Retention

We will retain your Personal Information for our records unless and until you ask us to erase this information.

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Shopify uses limited automated decision-making to prevent fraud.

Cookies

We use cookies to enhance your browsing experience. Cookies help us remember your actions and preferences. Most browsers automatically accept cookies, but you can modify your browser settings to block or manage cookies.

Do Not Track

We do not alter our data collection and usage practices when we detect a "Do Not Track" signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices or to make a complaint, please contact us at:

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

Last updated: 10-07-2024